Patients can opt into payment plans in Flywire and then later accrue more bills outside of the payment plan. Here is how they can roll new visits into an existing payment plan:
1. After the patient logs in, they will see a message at the top of their home screen that reads:
"Great News! Your new services for $xxxx* are now eligible to be combined with your existing payment plan. You also have a payment plan for previous services. Select "Update My Plan" to add your new service to your existing payment plan."
2. They will then see two options below the message:
- Option 1: Update their current payment plan with the reflected changes
- Option 2: Pay their new service in full, and leave their current plan as-is
3. If the patient wishes to roll their new bill into their current payment plan, they will click Update My Plan.
4. In the "How would you like to pay?" screen, (if the patient is on a manual payment plan) patients will select to either Pay First Installment or Set up Autopay.
5. Select a payment method, and click Submit.
6. Confirm the plan details, check the boxes agreeing to terms and conditions, and then click Activate.