The Payment Summary report shows high-level payment totals grouped by source, payment method, and time period. It is best for reviewing overall payment activity rather than researching individual transactions.
Use cases: Month-end reconciliation, leadership reporting, payment trend review, and comparing payment volume by channel.
Did you know that the Payment Summary report is one of the reports we suggest to help customers reconcile with their EHR and/or bank deposits!? In fact, we suggest that clients run this report first!
To learn more about reconciliation, check out the Reconciliation article in our Help Center!
How to run the Payment Summary report:
1. Log into the Staff Experience.
2. Hover over the Actions menu.
3. Click Reports.
4. Select the Payment Summary report.
5. Select your filters.
6. Click Submit.
Report filters
This report contains the following filters:
1. Select Time Frame to Group By (Day/Week/Month)
2. Calendar Date / Effective Date / Funding Date
Transaction Date
The date the payment or transaction was taken in Flywire. Use this when you want to answer, “When did the patient or staff user make this payment?”Effective Date
The date the transaction became effective for settlement or posting purposes. This may be later than the Transaction Date because of processing cutoff times, weekends, or holidays. Use this for reconciliation workflows because it usually aligns more closely with settlement/posting activity.Funding Date (present on some reports like Payment Summary but not all)
The date funds are expected to be funded, paid out, or deposited. Use this when the goal is to compare Flywire activity to bank funding or payout timing.
3. Date range (From Date/To Date)
4. Payment Methods
5. Transaction Types (Regular/Refund/Return/Fee Adjustment)
6. Payment Plan Types (Provider Plan/Payzen Financed Plan/No Plan)