The Unacknowledged Payments report lists payments that have not yet been acknowledged by the provider. This helps teams identify payments that may still need confirmation or follow-up.
Use cases: Provider reconciliation, exception follow-up, payment posting review, and preventing missed payment acknowledgments.
How to run the report
1. Log into the Staff Experience.
2. Hover over the Actions menu.
3. Click Reports.
4. Select the Unacknowledged Payments report.
5. Select your filters.
6. Click Submit.
Report filters
This report contains the following filters:
- Show Accounts with Zero Balances