Certain Staff Experience users have access to managing the access of other Staff users. Here are the Top 10 actions that a user may need for perform in Flywire. Learn more about each of these actions in their separate articles!
- Add a New Staff User
Create a new staff user account so the person can access Flywire. - Edit an Existing Staff User
Update a staff user’s profile details, such as name, email address, phone number, department, or other account information. - Assign or Update Security Rights
Give a staff user access to the tools, pages, or actions they need based on their job responsibilities. - Assign or Update User Roles
Apply the correct role or permission group so the staff user has the right level of access. - Deactivate or Disable a Staff User
Remove a user’s ability to sign in when they no longer need access, such as after a role change or departure. - Reactivate a Staff User
Restore access for a previously disabled user, when appropriate. - Reset or Support Login Access
Help a staff user regain access if they cannot sign in, such as sending a reset or confirming account status. - Review Staff User Access
Check what access a staff user currently has to confirm it matches their role. - Delete a Staff User, if Available
Permanently remove a staff user account if the system and organization policy allow it. This should likely be treated carefully, since many systems prefer deactivation for audit history. - Understand User Management Permissions
Explain which admin users can manage staff accounts and why these options may not appear for normal users.