Use Delete when a staff user should be removed from Flywire.
What does deleting a Staff user mean?
Deleting a staff user removes their access to Flywire and removes them from active user management lists. Historical activity completed by that user is retained for audit and reporting purposes, so previous actions will still display under that user’s name.
Before deleting a user, confirm you selected the correct staff member. If your organization needs to preserve access temporarily or is unsure whether the user should be removed, follow your internal access management policy before continuing.
After a user is deleted, can their email address be used in the future if they return to the organization?
Yes! If a deleted staff member returns to the organization, their email address can be used again when creating a new staff user account. Flywire keeps the prior user’s historical activity for audit purposes, but the deleted account no longer blocks the email address from being reused.
- Click Actions Menu.
- Click Manage Users.
3. On the User Administration page, use the Institution dropdown to select the correct institution, if needed.
4. Find the staff user in the list.
5. In the Actions column, click Delete.
6. In the confirmation window, review the message: Are you sure you want to delete this user?
7. Click Yes to delete the user.
8. Click Cancel to cancel.