Resend Password to a Staff User

Use Resend Password when a staff user needs a new password setup or reset link. This is commonly needed when a user did not receive the original setup link or cannot access their account.

1. Click Actions Menu.
2. Click Manage Users.

3. On the User Administration page, use the Institution dropdown to select the correct institution, if needed.

4. Find the staff user in the list.

5. In the Actions column, click Resend Password.